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Arundel Federal Savings Bank is seeking an experienced Deposit Operations Supervisor to support daily operational functions, lead staff, and ensure accurate, efficient delivery of deposit-related services. This role is ideal for someone with strong leadership skills, deep deposit operations knowledge, and experience with digital banking and remote delivery channels.

This back-office role supports the Director of Deposit Operations in directing, coaching, and overseeing daily departmental operations, ensuring consistent service delivery and adherence to established routines, procedures, policies, and practices. The position requires flexibility, strong analytical thinking, and the ability to adapt to changing priorities. The Deposit Operations Supervisor will rotate through, train, and provide coverage across a variety of functional areas including Digital Banking, Exception Item Processing, customer support, and branch support activities.

Key Responsibilities

Supervise Deposit Operations staff; assign work and coach team members.
Oversee daily deposit operations, reconcilements, and system processes.
Support digital banking, mobile/online channels, debit card platforms, and exception item processing.
Manage workflows, improve processes, and ensure compliance with regulations including BSA, OFAC, CIP, and ACH rules.
Analyze operational data and collaborate with management to enhance efficiency.
Assist with audits, vendor relationships, fraud monitoring, and project implementations.
Resolve escalated customer issues and support branch operations as needed.

Qualifications

High school diploma required; Associate’s preferred.
6–8 years of deposit operations experience.
Experience with digital/remote banking platforms and debit card systems required.
Prior supervisory or project lead experience preferred.
Strong knowledge of deposit regulations and ACH rules.
Excellent communication, analytical, and problem-solving skills.
Proficiency with Microsoft Office and banking software.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

· Ability to function in a standard office environment and operate typical office equipment.
· Ability to lift up to 25 lbs. with or without reasonable accommodation.
· Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions.

Flexible work from home options available.

Compensation: $59,000.00 - $83,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About Arundel FSB

Arundel Federal Savings Bank believes a strong community begins with a strong foundation, which is why we’ve remained focused on supporting the people, businesses and communities we’ve served since 1906. Whether through retail banking services such as checking, savings and certificates of deposit accounts, or our suite of business banking services, along with residential and commercial loans, we are here to exceed your expectations and help you succeed.

We were born more than one hundred years ago, when a small group of citizens and local businessmen in the growing community of Brooklyn, Maryland formed the Arundel Perpetual Building and Loan Association (now Arundel Federal Savings Bank) in the corner of a lumber company’s storeroom at Sixth Street and Patapsco Avenue. Their mission was to finance homes for the local citizenry through savings dollars invested by the community.

Although we’ve grown quite a bit since then our beliefs and focus remain the same. We continually add new products and services to meet the financial needs of individuals, families and businesses. In addition to 24/7 online and mobile banking, Arundel Federal Savings Bank has four Maryland branches in Annapolis, Glen Burnie, Pasadena and Severna Park.

We believe in the power of community by fostering growth and enhancing the quality of life. In addition to donations of financial support, our employees participate in a wide variety of projects and events that benefit numerous community organizations and groups throughout the year. Arundel Federal also offers free financial education classes about credit, finances, home buying, fraud, and more to schools and organizations in our community.

We continue to adhere to a conservative management style and have retained a strong base of directors, officers and employees. Arundel Federal is consistently rated as one of the safest financial institutions with capital levels far in excess of federal regulatory requirements.

We are, and remain, a Bank for the community and its citizens.

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